1. Reservation and Cancellation Policy
In accordance with Industry guidelines, we have the following cancellation policy. When making a booking you enter into a contract with the Hotel. We need your credit card number to secure your reservation. If you do not have a credit card you can pay an agreed deposit by cheque. However, we must receive this cheque within 3 days after the booking which must be 7 days in advance of your arrival to allow it to be cleared by our bank. Deposits are usually non refundable, and if a booking is cancelled, we reserve the right to charge you in full, unless we can relet the room.
We try to be as flexible as possible, but we advise customers to take out insurance to cover against this. We can send a UK Travel policy when you book if you wish. Customers whose booking is guaranteed by credit card without a deposit being taken, are still subject to the same conditions. 7 days notice of a cancellation is the minimum otherwise the bill has to be paid for in full unless we can resell the room. If you do not arrive for your reservation without cancelling, we will deduct the money using the provided credit card number.
We can accept the following cards: Credit Cards; Debit Cards, Delta Cards, Switch Cards, American Express Cards,
Diners Cards; EC-Card (Maestro) We cannot accept cheque's on arrival unless otherwise agreed by manager
Breakfast is served between 8.30 am and 9.00 am. Regrettably, we are unable to serve breakfast later.
We are a non-smoking hotel. However, you are allowed to smoke in our downstairs TV-room. Please be a responsible
guest and ensure the safety of other guests. Be careful not to damage the carpet or furniture as this again would result
in the costs being added to your bill.
We are a drug-free hotel. The misuse of drugs can result in the Police being called.
6. Your Guests
All non-hotel guests must leave the hotel by 11.00 at night; otherwise, we reserve the right to charge the full
person rate for the guest. This is for your own and other guests’ safety and to prevent any confusion during rescue in the event of a fire.